At RoboSousChef, we understand that the timely delivery of your order is of utmost importance. We are committed to providing a seamless and reliable shipping experience for our customers. Please review our shipping policy to understand how we handle the delivery of your products.
Delivery Schedule:
- Deliveries are made Monday through Friday.
- Our delivery services cover the entire United States, and standard shipping is free, with the exception of Alaska, Hawaii, and Puerto Rico.
Order Processing:
- Once you place an order, our team works diligently to process and dispatch it promptly.
- You will receive a confirmation email with your order details upon successful purchase.
Delivery Timeframe:
- We aim to deliver orders within 1 to 7 business days, depending on your location and the shipping method chosen during checkout.
Tracking Your Order:
- After your order has been dispatched, you will receive a unique delivery tracking number via email.
- Use this tracking number to monitor the status and location of your package in real-time.
Delivery Notifications:
- If you provide us with your mobile number, we will send you timely notifications regarding the status of your order.
- Stay informed about your delivery, from dispatch to arrival.
Free Shipping:
- Standard shipping is free for orders shipped within the continental United States.
- Please note that Alaska, Hawaii, and Puerto Rico may incur additional shipping charges.
Exceptions:
- We do not currently offer international shipping.
- Some products may have specific shipping restrictions or longer delivery times, which will be clearly communicated during the checkout process.
Delivery Guarantees:
- We stand by our commitment to delivering your order within the specified timeframe.
- In the rare event of any unforeseen circumstances affecting delivery, we will communicate promptly and work towards a resolution.